Privacy policy

Privacy Policy of GLOW Online Shop

This Privacy Policy outlines how GLOW ("we," "us," or "our") collects, uses, and protects your personal information when you use the GLOW online shop located at www.glow.co.za ("Website"). This Privacy Policy applies to the information collected through the Website and covers the treatment of personal information that may be collected when you interact with the Website.

1. Information We Collect:
We may collect personal information when you create an account, place an order, subscribe to our newsletter, or engage with the Website. The types of personal information we may collect include, but are not limited to, your name, email address, phone number, billing address, shipping address, and payment information.

2. How We Use Your Information:
We use the collected information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders, account, or any inquiries.
To send promotional emails or newsletters if you have subscribed.
To improve and personalize your experience on the Website.
To analyze and enhance the security of our Website.
To comply with legal obligations.
3. Sharing Your Information:
We may share your personal information with third-party service providers who assist us in providing services, such as payment processing, order fulfillment, and marketing. These service providers are obligated to protect your information.

We may also disclose your personal information to comply with legal requirements, enforce our Terms and Conditions, or protect the rights, property, or safety of GLOW, our customers, or others.

4. Cookies and Tracking Technologies:
The Website may use cookies and other tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect certain features of the Website.

5. Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices:
You can review and update your account information by logging into your account on the Website. If you wish to unsubscribe from our promotional emails, you can follow the instructions provided in each email.

7. Children's Privacy:
The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. Your continued use of the Website after the effective date of the revised Privacy Policy constitutes acceptance of the terms.

9. Contact Us:
For any inquiries regarding this Privacy Policy, you may contact us at:

Email: ryan@glow.co.za
Phone: +27 74 638 8745
This Privacy Policy was last updated onĀ 21/1/24